Introduction

This Privacy Policy outlines XCT Solutions Private Limited. (“we,” “our,” or “the Company”) practices with respect to information collected from users who access our website at https://www.xct.co.in, or otherwise share personal information with us (collectively: “Users”).

Responsible authority within the meaning of data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Indian IT Rules”): XCT Solutions Pvt. Ltd.

User Rights

You may request to:

• Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
• Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
• Request rectification of your personal information that is in our control.
• Request erasure of your personal information.
• Object to the processing of personal information by us.
• Request to restrict the processing of your personal information by us.
• Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

Retention

We will retain your personal information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose for which it is collected, bearing in mind the applicable legal requirements and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our own discretion.

Grounds For Data Collection

• Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and complying with legal and financial regulatory obligations to which we are subject.
• When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
• We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

1. Non-personal Information: This includes un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. Non-personal Information may include aggregated usage information and technical information transmitted by your device, such as the type of browser and operating system your device uses, language preference, access time, and more.
2. Personal Information: This includes individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information:

We collect Personal Information from your device, such as geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your activity through the Site.
Registration Information: When you register on our Site, you will be asked to provide certain details such as your full name, email or physical address, and other information.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

• When you voluntarily provide us your personal details to register on our Site.
• When you use or access our Site in connection with your use of our services.
• From third-party providers, services, and public registers (for example, traffic analytics vendors).

How Is The Information Used? With Whom Do We Share The Information?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

• Communicating with you – sending you notices regarding our services, providing you with technical information, and responding to any customer service issues you may have.
• To communicate with you and keep you informed of our latest updates and services.
• To serve you advertisements when you use our Site.
• To market our websites and products.
• Conducting statistical and analytical purposes to improve the Site.

In addition to the above uses, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.

We may also disclose information if we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request; enforce our policies (including our Agreement); investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; or to establish or exercise our rights to defend against legal claims.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various purposes, such as allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier.

The Site uses the following types of cookies:

• Session Cookies: Stored temporarily during a browsing session and deleted when the browser is closed.
• Persistent Cookies: Saved on your computer for a fixed period and not deleted when the browser is closed. Used to store your preferences for repeat visits.
• Third-Party Cookies: Set by other online services running content on the page you are viewing, such as third-party analytics companies.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies. You may remove cookies by following your device’s instructions; however, disabling cookies may limit your online experience and some features of our Site may not operate properly.

Use Of Script Libraries (Google Web Fonts)

To present our contents correctly and graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts. Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

Calling script libraries or font libraries automatically triggers a connection to the library operator. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy

Third-Party Collection Of Information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policies of each third party you disclose information to.

How Do We Safeguard Your Information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty that we will prevent such access.

Transfer Of Data Outside India

Please note that some data recipients may be located outside India. In such cases, we will transfer your data only to countries approved by the Indian government as providing an adequate level of data protection or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses your information regarding your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

Marketing

We may use your Personal Information, such as your name, email address, and telephone number, ourselves or through our third-party subcontractors, for providing you with promotional materials concerning our services, which we believe may interest you.

Out of respect for your privacy, we provide you with means to decline receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you unsubscribe from receiving marketing emails from us, we may still send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate Transaction

We may share information in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation, or asset sale). In such an event, the transferee or acquiring company will assume the rights and obligations described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially online. The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us at info@xct.co.in.

Updates Or Amendments To This Privacy Policy

We reserve the right to periodically amend or revise this Privacy Policy. Material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the “Last modified” section. Your continued use of the Platform following the notification of such amendments on our website constitutes your acknowledgment and consent to such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How To Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@xct.co.in